
Privacy Policy
Effective Date: March 1, 2025
This Privacy Policy ("Policy") explains how we collect, use, and process your personal data when you use our website https://laghbani-consulting.com ("Website"), our web application ("Web App"), our email communications, and any related services (collectively, "Services"). If a specific provision applies only to one of our services or customers in a particular country, we will explicitly indicate this, such as specific visa requirements, regional data protection policies, or special processing conditions for certain countries.
1. Introduction
Laghbani Consulting ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. We prioritize transparency, security, and compliance with data protection regulations to ensure your information is handled responsibly. This policy outlines how we collect, process, and safeguard your data while providing our services. This Privacy Policy explains what information we collect, how we use it, and how we ensure its security.
2. Data Controller
The entity responsible for processing your personal data is: Laghbani Consulting
Ringstrasse 19, CH-8317 Tagelswangen
info@laghbani-consulting.com
3. Data We Collect
We may collect and process the following types of personal data:
Personal Identification Data: Name, email address, phone number, and postal address.
Educational and Professional Information: Academic credentials, resumes, and other relevant information for our consulting services.
Financial Information: Bank account details and payment information, which are obtained exclusively from third-party payment service providers.
4. How We Collect Your Data
We collect personal data through:
Direct interactions: Information you provide when using our services or communicating with us.
Third-party integrations: Data shared with service providers, including payment processors and document management platforms.
5. How We Use Your Data
We use your personal data for the following purposes:
Providing our services: Assisting with university applications, collaborating with partner organizations, and ensuring seamless service delivery.
Administrative processes: Managing internal documentation and ensuring compliance with legal requirements.
Marketing and communication: Sending relevant information about our services, provided you have given your consent.
Visa application support: If you use our service to assist with visa applications, we may create an account on the German embassy's website on your behalf. This data is retained only for the duration necessary to complete the visa application process and is securely deleted thereafter. You may request deletion of your information at any time after the process is completed by contacting us. To streamline this process, we use our official Google Workspace email; 2FA@laghbani-consulting.com, for two-factor authentication (2FA), ensuring secure management of your application while you retain full access to your account.
Service efficiency optimization: To avoid redundant data entry and improve workflow, we securely store collected data in our internal databases, including Google Drive, our website’s data management system, and Notion.
6. Legal Basis for Processing
We process personal data based on the following legal grounds:
Your consent: If you have explicitly agreed to the use of your data for specific purposes.
Contractual necessity: When processing is required to fulfill a contract.
Legitimate interests: When processing is necessary for our business operations, provided your rights do not override these interests.
7. Third-Party Integrations
We use third-party services to enhance our operations, streamline workflows, and improve the overall user experience. These integrations help us provide secure payment processing, efficient document management, and better organization of client data, ensuring a smooth and reliable service. Below are the third-party platforms we integrate with, the type of data shared, and their security measures:
Google Drive
Purpose: Document storage and management for client interactions.
Data Stored: Study materials, invoices, consultation notes, and shared client documents.
Security Measures: Google Drive employs end-to-end encryption and multi-factor authentication (MFA). We do not share files without explicit client consent.
Google Privacy Policy: https://policies.google.com/privacy
Notion
Purpose: Organizing internal operations, client data, and project management.
Data Stored: Client records, consultation history, project tracking, and meeting notes.
Security Measures: Notion encrypts all data in transit and at rest, and access is restricted to authorized personnel.
Notion Privacy Policy: https://www.notion.so/Privacy-Policy
Jotform
Purpose: Collecting and managing client submissions, application forms, consent forms, and service inquiries.
Data Stored: Personal data provided by clients via forms (e.g., name, email, educational background), uploaded documents, service preferences, and form responses.
Security Measures: Jotform uses SSL encryption, data encryption at rest, and access controls. Data is stored securely and form access is limited to authorized personnel only.
Jotform Privacy Policy: https://www.jotform.com/privacy
8. International Data Transfers
If we transfer your data outside Switzerland, we ensure its protection through recognized security measures such as standard contractual clauses or adequacy decisions. Data may be transferred to countries where our service providers are located, including but not limited to the European Economic Area (EEA) and the United States. We ensure that all recipients of transferred data adhere to appropriate safeguards, such as binding corporate rules or certification under recognized data protection frameworks.
9. Data Security
We implement security measures to prevent unauthorized access to your personal data, including appropriate technical and administrative safeguards.
10. Data Retention
We store your personal data only for as long as necessary to fulfill the stated purposes or as required by law. Generally, we retain personal data for the duration of our business relationship with you and delete it afterward unless legal or regulatory obligations require extended retention. The exact retention period depends on the nature of the data and applicable legal requirements.
11. Your Rights & Choices
You have the following rights regarding your personal data:
Right to access: You may request a copy of the data we hold about you.
Right to rectification: You may request correction of inaccurate or incomplete data.
Right to erasure: You may request deletion of your data under certain conditions.
Right to restriction of processing: You may request a restriction on data processing under certain circumstances.
Right to object to processing: You may object to the processing of your data if it is based on legitimate interests.
Right to data portability: You may request a machine-readable copy of your data.
Third-party integrations: You may request details about what data is shared with third-party services, opt out of certain data sharing (subject to service limitations), or request data deletion, where applicable, in compliance with the Swiss Data Protection Act (nFADP) and GDPR.
To exercise your rights, please contact us at info@laghbani-consulting.com.
12. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, distinguish you from other users, and analyze how you interact with our website. These small data files help us optimize our services and improve functionality.
For detailed information on the types of cookies we use, their purpose, and how you can manage your cookie preferences, please visit our Cookie Policy page.
13. Changes to This Privacy Policy
We reserve the right to update this Policy to reflect legal requirements or changes in our services. Updated versions will be published on our website.
14. Contact Information
If you have any questions about this Privacy Policy or our data protection practices, you can contact us at: Laghbani Consulting
Ringstrasse 19, CH-8317 Tagelswangen
info@laghbani-consulting.com
15. Precedence of the German Version
This Privacy Policy is available in German, English, and Arabic. In case of any discrepancies or interpretation issues, the German version shall prevail. The English and Arabic versions are provided for convenience only.